Our client is seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the client.
Stakeholder Management:
- Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.).
- Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility.
- Manage the client’s commission month-end close-off procedures with stakeholders.
- Create and maintain partnerships with relevant stakeholders to understand business priorities and requirements.
Internal Process:
- Lead the management team in the delivery of departmental key performance areas.
- Contribute to strategic planning and implementation of initiatives for the client’s finances.
- Drive business optimisation initiatives to ensure cost-effective operating structures, maximum efficiency levels, reduction in waste in all aspects and strengthening processes.
- Drive digital transformation.
- Lead the provision of information and insights pertaining to the functional areas.
- Lead the enablement and implementation of effective risk management.
Finance:
- Prepare and control the budget for the area, including authorisation of expenditure.
- Implement and monitor internal financial controls and provide feedback accordingly.
- Identify opportunities to enhance cost-effectiveness and increase operational efficiency.
People:
- Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour in line with business culture through personal development, commitment and dedication in support of organisational values.
- Drive a culture that guides and directs best practices, fostering an environment of continuous learning, improvement and cohesiveness.
- Drive transformation and encourage innovation, change agility and collaboration within the team.
- Drive own development and performance.
Experience:
- A minimum of 10 years of previous experience in a similar environment at a managerial level is essential.
- Previous experience with commissions, payroll and sales operations is essential.
- Working knowledge of FAIS, FICA, South African Labour and Tax Legislation.
- Comprehensive experience in establishing and building relationships as well as managing stakeholder expectations with middle and senior managers across Sales Channels, Product Houses, Finance, Governance and Risk.
Qualification:
- Grade 12.
- Bachelor’s Degree or equivalent qualification in commerce.
- Post Graduate Degree.
Competencies:
- Business acumen.
- Leadership.
- Drive for results.
- Teamwork.
- Critical thinking and problem-solving skills.
- Stress tolerance.
- Adaptability.
- Conflict management and resolution.
- Resilience.
- Self-awareness and insights.
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